Last Updated: May 23, 2026
Refund Policy
This document applies to InvoxAI Technologies Private Limited, Kolkata, India, and governs the use of InvoxAI products, websites, dashboards, seller tools, payment facilitation workflows, KYC systems, and communication services.
1. Subscription Refunds
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
2. No Refund Conditions
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
3. Digital Product Sales
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
4. Failed Payment Auto-Refunds
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
5. Chargeback Policy
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
6. How to Request a Refund
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
7. Processing Time
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
8. Contact
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
Contact: billing@invoxai.io