Last Updated: May 23, 2026

KYC & AML Policy

This document applies to InvoxAI Technologies Private Limited, Kolkata, India, and governs the use of InvoxAI products, websites, dashboards, seller tools, payment facilitation workflows, KYC systems, and communication services.

1. Why KYC is Required

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

2. Who Must Complete KYC

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

3. Accepted Documents

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

4. Verification Process

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

5. Data Security

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

6. Document Retention

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

7. Suspicious Activity Reporting

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

8. Consequences of False KYC

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

9. Re-verification Triggers

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

10. Contact

InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.

Contact: compliance@invoxai.io